Support & Maintenance (SMA)
All our clients web-sites and on-line systems come with full dedicated support.
Your dedicated account manager is charged with full responsibility for your site, from development, through testing to on-going support once your site has been placed in live operation, so you know that when you contact us for help – you are always speaking to the right person.
Our flexible Basic and Premium Support & Maintenance Agreements ensure that we can meet the support requirements of our clients from large corporate sites, information portals and advanced e-commerce solutions to the smallest business sites.
Peace of mind…
Whether you just need some quick advice on working with your site or advanced programming activities carried out, our SMA’s make provision for those activities necessary to ensure your site progresses and evolves to meet the unique needs of your business over time.
The proximity of our working relationship with our clients sets us apart.
Acting as your web partner, your account manager will have intimate knowledge of both your business aims and objectives on-line, and (through involvement with your sites development since inception) the operation of your site or web application.
This way, acting as your own web partner at DMC, your account manager can advise and support the evolution of your site towards increased growth and profit yeild for your business.